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Why should I select a participating dentist?
A participating network dentist has agreed to provide RDN members with a discount for rendered services. When you elect to use a participating dentist for your dental care, the amount of money that you have to pay out of your pocket may be less.
How do I determine if my current dentist participates in RDN?
The easiest way to locate any participating dentist is to use our online dentist search. Once you have entered the search simply enter your dentist’s information. If your dentist participates in RDN then his or her name will appear on the results page. Should your dentist not be listed on the results page, RDN encourages you to use our Nomination Form to nominate your dentist for participation in the network. RDN will make every attempt to contact your dentist.
What if my dentist is not participating in RDN?
If you would like to visit a particular dentist and he/she is not currently participating in RDN, simply use our Nomination Form to nominate your dentist for participation. Once you have completed the form, please mail, fax, or email to:
Renaissance Dental Network, LLC
Attn: Network Development
1540 W. Edgewood Ave,
Indianapolis, IN 46217
Fax: (888)844-3518
Email:support@rdn-llc.com
RDN recruiters will contact your dentist to encourage them to join the network. Please allow 15 – 30 days from the time that RDN receives the form for the nominated dentist to be contacted.
How do I verify my dental benefits?
Contact your benefits administrator listed on your dental/medical ID card. If you are having trouble determining who your administrator is, please call RDN at (888) 844-3517 a member services representative will be more than happy to assist you locating the information. You may also use your Live Help feature between 8:00 a.m. and 5:00 p.m. EST Monday – Friday to talk with a representative immediately.
What if my dental claim has been paid incorrectly?
If you are having issues with a claim please contact your Benefits Administrator (listed on your dental/medical ID) card for an explanation of the payment.
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